1. General
1.1 The terms ‘our’, ‘we’, and ‘Boxpod Ltd’ refer to the owner(s) of www.boxpodcommercialproperty.co.uk (the ‘website’ or ‘site’). Other registered domain names include boxpod.co.uk, boxpodcommercialproperties.co.uk, and unitstorent.co.uk. The registered office of the website(s) is Burley View, Hambleton Road, Egleton, Rutland, LE15 8AE.
1.2 The terms ‘you’ or ‘your’ refer to the user or viewer of this website.
1.3 By using our website and registering for our services, you agree to be bound by the following terms and conditions (the ‘terms of use’ or ‘terms’), together with our privacy policy and any other documentation referenced herein. If you disagree with these terms of use, you must not use our website.
1.4 Boxpod Ltd is not a property sales or lettings agency. Boxpod Ltd solely provides the platform. Our ‘members’ (which include, but are not limited to, estate agents, commercial agents, lettings agents, landlords, and overseas owners) register and display property details for you to view.
1.5 Conversely, Boxpod Ltd accepts no responsibility for the behaviour or actions of the ‘tenants’ (those renting the property). Boxpod Ltd acts solely as a Broker and Advertiser for commercial property.
1.6 The section titles in these terms and conditions are for convenience only. You may not assign or delegate any of your obligations under this agreement.
1.7 The terms may be assigned by us at any time without prior notice to you.
1.8 Any delay or failure by Boxpod Ltd to enforce any of the provisions of these terms of use does not constitute a waiver of our right to do so.
1.9 Boxpod Ltd is not responsible for any breach of the terms caused by events beyond our control.
1.10 These terms do not create any form of joint venture, agency relationship, or partnership between Boxpod Ltd and you. Neither you nor Boxpod Ltd has the authority to incur any liability, debt, or obligation, or to enter into any contracts or arrangements on behalf of the other party.
2. Use of Boxpod Ltd Website
2.1 By using our site, you accept these terms.
2.2 These terms of use outline the conditions for your proper use of the site.
2.3 You must be at least 18 years old to use the website, create an account, and contact our partners. By using the site, you confirm that you are at least 18 years old.
2.4 Boxpod Ltd recommends that you download and save a copy of these terms of use for future reference. They constitute a legally binding agreement between you and Boxpod Ltd.
2.5 Violation of the terms or inappropriate use of the website may result in you being banned from the site.
3. Registration
3.1 To access certain details on the website, you must subscribe as a Boxpod Ltd user.
3.2 We reserve the right to refuse your application for subscription or registration at our discretion.
3.3 Registration is for individual users only; multiple users on the same account are not permitted. You must not share your username and password with others. Doing so is a violation of the site’s terms of use.
3.4 Your login details must be unique to the website.
3.5 All information provided during registration must be complete and accurate.
3.6 You must take precautions to prevent unauthorised access to your account. If you believe your account has been accessed without permission, you must contact us immediately.
3.7 If we believe, in our reasonable opinion, that you have violated the terms, your account may be disabled.
3.8 We reserve the right to send service-related emails concerning your Boxpod Ltd account.
4. Intellectual Property
4.1 All intellectual property rights and copyrights on this website are owned by Boxpod Ltd. All rights are reserved.
4.2 You may download material from this website only where we provide an option for you to do so. You must not transfer, copy, offload, or link to any data taken from the website without written consent from Boxpod Ltd.
4.3 The logos and devices ‘Boxpod Ltd’ and ‘Boxpod’ are registered trademarks. They must not be copied or used without formal consent from Boxpod Ltd.
4.4 Boxpod Ltd grants a non-transferable, non-exclusive licence to use its software solely in executable form and only to the extent necessary for optimal use of the website.
4.5 You must not use any automated program (e.g., screen-scraping software) to access the website for gathering data. Such use is prohibited and constitutes a breach of the terms.
5. Third-Party Property Data and Partner Listings
5.1 Boxpod Ltd displays property listings from a variety of sources, including direct submissions from landlords and property data received from third-party partners and property management companies.
5.2 While Boxpod Ltd takes reasonable steps to ensure the accuracy of all listings displayed on the website, we do not independently verify the accuracy, completeness, or availability of property information supplied by third parties. Boxpod Ltd accepts no responsibility for any errors, omissions, or inaccuracies in third-party property data.
5.3 Property details, including but not limited to pricing, availability, specifications, and images, are provided by the listing party and may change without notice. Users are advised to verify all property details directly with the landlord or listing agent before making any decisions.
5.4 Boxpod Ltd reserves the right to remove, modify, or decline to display any property listing at its sole discretion, including listings that appear to be inaccurate, misleading, or in breach of these terms.
5.5 The inclusion of third-party property listings on the Boxpod Ltd website does not constitute an endorsement or recommendation of any property, landlord, or third-party partner.
6. Property Enquiries and Lead Handling
6.1 When you submit an enquiry through the Boxpod Ltd website, your contact details and enquiry information will be shared directly with the relevant landlord or property listing party to enable them to respond to your enquiry.
6.2 Boxpod Ltd acts solely as an intermediary in facilitating contact between prospective tenants and landlords. We are not responsible for the content, timeliness, or quality of any responses you receive from landlords or listing parties.
6.3 By submitting an enquiry, you consent to your contact information being shared with the relevant landlord or listing party for the purpose of responding to your enquiry. Your information will be handled in accordance with our Privacy Policy.
6.4 Boxpod Ltd may retain records of enquiries for operational, analytical, and service improvement purposes. Enquiry data may be used to generate anonymised statistics and reports.
6.5 Landlords and listing parties who receive enquiries through Boxpod Ltd are required to handle all personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
6.6 Boxpod Ltd accepts no liability for any loss, damage, or inconvenience arising from communications between prospective tenants and landlords, including but not limited to failed transactions, disputes, or misrepresentations.
7. Data Protection
7.1 Boxpod Ltd’s use of personal information provided by you is governed by our Privacy Policy. By using our website, you consent to this processing and warrant that all data you provide is accurate and complete.
7.2 All Boxpod Ltd agents with access to your personal data are contractually obliged to respect its confidentiality. To protect the security of your data, we will take steps to verify your identity before granting access or making corrections.
7.3 Boxpod Ltd will only store users’ names and email addresses, which may be shared with third parties. All payment information (including, but not limited to, bank account details) is stored with financial services companies Stripe Inc. or PayPal. You will be covered by their respective privacy policies.
7.4 We have implemented appropriate technological measures, security policies, and procedures to protect the personal data under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction, or accidental loss. However, transmission of information via the internet is not completely secure, and Boxpod Ltd cannot guarantee the security of your data during transmission. Any transmission is at your own risk.
7.5 Once we receive your information, we will use strict procedures and security features to try to prevent unauthorised access.
8. Cookies
8.1 Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that collect standard internet log information and visitor behaviour details.
8.2 By using the Boxpod Ltd website, you consent to our use of cookies as detailed in our Cookie Policy. This helps us improve functionality and performance, making your browsing experience more efficient.
8.3 You may refuse cookies by modifying your browser settings. However, refusing cookies may affect the functionality and accessibility of certain areas of the website.
9. Third-Party Links
9.1 Boxpod Ltd may provide links to third-party websites for your convenience or to provide additional services. We are not responsible for the content, privacy policies, or practices of these external websites.
9.2 The inclusion of links to third-party sites does not imply endorsement or approval by Boxpod Ltd of the linked websites or the content found on them.
9.3 Your use of any third-party website is at your own risk, and we encourage you to review the terms of use and privacy policies of any third-party sites you visit.
10. Subscriptions and Pricing Packages
10.1 Boxpod Ltd offers a subscription service, where users can choose from multiple pricing tiers, depending on their usage needs. Each tier provides different levels of access to Boxpod Ltd’s services. Subscription fees are charged either on a monthly or annual basis, depending on the user’s selection.
10.2 Users opting for a monthly subscription will be billed on a recurring monthly basis, starting from the date of their first payment. Monthly subscriptions will automatically renew at the end of each billing period unless cancelled. To cancel, users must submit a cancellation request through their account settings or by contacting Boxpod Ltd at least 24 hours before the next billing date. Upon cancellation, access to services will continue until the end of the current billing period, after which no further charges will be applied.
10.3 Users opting for an annual subscription will be charged upfront for the entire year at a discounted rate compared to monthly billing. Annual subscriptions will automatically renew at the end of the 12-month period unless cancelled. To cancel, users must submit a cancellation request at least 14 days before the renewal date. Users will receive a reminder email at least 30 days before their annual renewal date.
10.4 Users may disable auto-renewal at any time through their account settings. Disabling auto-renewal will not affect access to services for the remainder of the current subscription period. Boxpod Ltd will send confirmation of any cancellation or non-renewal request by email.
10.5 No refunds will be issued for users who choose to downgrade from an annual to a monthly subscription. The annual subscription will remain active until the renewal date, after which the user may switch to monthly billing. No additional charges will be applied during this period.
10.6 Boxpod Ltd reserves the right to adjust pricing for any of its subscription tiers at its discretion. Existing subscribers will be notified at least 30 days in advance of any changes to the pricing structure. Price changes will take effect from the start of the next billing cycle following the notice period. If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect, and you will not be charged at the new rate.
10.7 Users are responsible for ensuring that all payment information is accurate and up to date. If a payment fails, Boxpod Ltd may suspend access to the user’s account until payment is successfully processed.
11. Limitation of Liability
11.1 Boxpod Ltd strives to ensure the information displayed on the website is accurate, but we make no guarantees or warranties about the completeness, reliability, or accuracy of the content provided.
11.2 Boxpod Ltd will not be held liable for any errors or omissions, or for the results obtained from the use of this information. All information is provided on an “as is” basis, and we disclaim all warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
11.3 In no event shall Boxpod Ltd be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, this website or from any content, services, or products obtained through the site, even if Boxpod Ltd has been advised of the possibility of such damages.
11.4 Boxpod Ltd will not be held responsible for any delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labour disputes, pandemics, technical failures, or government action.
12. Governing Law
12.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with the use of the website shall be subject to the exclusive jurisdiction of the English courts.
13. Indemnification
13.1 You agree to defend, indemnify, and hold harmless Boxpod Ltd, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these terms of use or your use of the website, including, but not limited to, any use of the website’s content, services, and products other than as expressly authorised in these terms or your use of any information obtained from the website.
14. Changes to Terms
14.1 Boxpod Ltd reserves the right to revise and update these terms of use at any time. All changes are effective immediately when posted and apply to all access to and use of the website thereafter.
14.2 Your continued use of the website following the posting of revised terms of use means that you accept and agree to the changes. You are expected to check this page from time to time to take notice of any changes, as they are binding on you.
15. Termination
15.1 Boxpod Ltd may terminate or suspend your access to all or part of the website, without prior notice, for any conduct that we, in our sole discretion, believe is in violation of these terms or applicable law, or is harmful to the interests of other users, us, or third parties.
15.2 Upon termination, your right to use the website will immediately cease. All provisions of the terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. Dispute Resolution
16.1 In the event of any dispute or claim arising from or in connection with these terms, you agree to first attempt to resolve the dispute informally by contacting Boxpod Ltd directly.
16.2 If the dispute is not resolved informally, it shall be referred to mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.
16.3 If the dispute is still not resolved, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
17. Severability
17.1 If any provision of these terms is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall continue in full force and effect. Any invalid or unenforceable provision will be replaced with a valid, enforceable provision that comes closest to the intention underlying the invalid provision.
18. Entire Agreement
18.1 These terms of use, together with any documents expressly referred to in them, constitute the entire agreement between you and Boxpod Ltd with respect to the use of the website, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Boxpod Ltd with respect to the website.
19. Quality and Customer Feedback
19.1 Boxpod Ltd strives to ensure that all feedback is handled fairly and consistently.
19.2 All feedback is duly recorded, and Boxpod Ltd welcomes suggestions regarding how our service can be improved. You are encouraged to contact our agents with any feedback. We aim to acknowledge all customer feedback promptly.